You're currently on:
Can I just say how delighted we were with the Hamburg tent! I bought it to use at the Download Festival and everybody commented on both it's size and comfort. It's probably the best buying decision I've ever made! Anyway, thanks again and I wouldn't hesitate to recommend it to other buyers!
I purchased a Rage Bergen 4 last year - I thought I was taking a risk as it was so very reasonably priced. I have been an ouitdoor pursuits instructor, an outdoor gear tester and a member of Mountain Rescue. I am used to paying silly money for tents etc. but I liked the look of this family tent. I put it up in a very short time including tying all the guylines on ! It certainly looked OK and stood up to a very strong wind nicely. So then on holiday. We had rain for approximately 40% of the holiday - mainly at night !! The tent never leaked a drop, the head height was a luxury for me and the whole design was excellent. The colurs etc were unusual, light and bright and made it easy to spot in a sea of blue and green ! Back in the UK, a weekend away in very inclement conditions and pitched on a big open hill and the Rage stood up to it completely. I think even for three times the price this would have been an excellent buy. Dont let the price put you off ! Do as I did and spend all that saving on some excellent French food and wine.
Thank You Tentastic.
Jon J Blackburn
Hi all, Took delivery recently of the Harstaad and a couple of other items . just put the tent up . quite easy once unfolded . The photos dont do it justice . . . it is bloody big and really roomy. One item ( an air bed ) failed to arrive with the order but this was quickly sorted. These days people are all too quick to complain and never praise . I have already recommended you to others .
Morning Alexandra Would be happy if you post the following. We purchased a six man Rage Harstaad Tent and found it be of a very high standard, easy to put up. The customer services are brilliant any problem or question is dealt with straight away in a friendly and professional way. It is so nice to deal with the same person all the way through and the quick response. Would highly recommend Tentastic and will certainly use them again. On a personnel note Alexandra you are one very helpful person and deserve a very big thank you for all your effort.
Val and the Happy Campers
Dear Tentastic, Thankyou very much for great tent just received. I will be testing it out shortly.
Many thanks again. Philip Stevens
Hi PAULA Many thanks for your help in resolving this matter i pitched the new tent up last night and was very impressed with its performance i managed to pitch it up on my own in a slight breeze very easily .it seems to withstand the wind very well .i am hoping it to last for a few years which i am confident it will it is of far superior build than my last tent, better placed guy ropes and the stiching seems a lot better too ! going to kielder for the weekend so thanks for you help the timing is perfect
looking forward to receiving both and here's hoping the weather improves a big thankyou for your excellant cotumer servive once again keep up the brilliant work
regards rose thirtle
I'd like to both thank you and compliment you on the way you have handled this issue
Thanks, Mike Crowe.
Thanks for your time and amazing customer service.
I judged you very harshly due to every other return experience that I have had and i was very wrong! You are a credit to the company that you work for and any employer should consider themselves lucky to have you on there team.
All the best, James.
Hi Neal, Just wanted to say a big thank you for sorting these items out for me. I have paid Paula and have the items now, what can I say… great really good quality.
Once again thanks a lot.
Kind regards, Tanya
Hi Paula, Just a quick note to say a HUGE thank you for getting my replacement tent to me this morning as promised! Phew! I was starting to sweat.Hopefully we will have many years of family camping in our new tent.You really are all Tentastic!
Thanks again, Fiona
Well I take it right back about all companies aftercare and customer service being s****!!! Just had the fly sheet delivered, very impressed!
I would like to say. The tent I ordered was more than satisfactory. I had a small query that was easily dealt with in a quick, open, objective and amicable manner. I would be more than happy to purchase from you again and recommend you to friends and colleagues. I wish you and your company well for the future.
Hi, just a quick note to say "thanks" - the tent arrived and was in perferct order - had a great weekend camping & my little 2yr loved her first ever camping trip !
Dear Dave, I received the tent on the Thursday with no hassles and was able to take it camping the following day. I was extremely happy with the tent and can not fault the level of service or the quality of the product i received. Thank you for you help and for the follow up.
Kind Regards, Cassie
To Paula and Lesley, Over the last few week`s i have recieved a level of after sales customer service from both of you that i cannot recollect ever having from any other company before. I have now got a kayak that seem`s perfect (finger`s crossed) and would like to thank you both sincerley for all the help you have given me. Thank you very much, Mr.S.Quinn.
Hi Neal, You are a legend! Thanks very much, and I would have to say that i will fully recommend you guys to my friends on your customer service alone!
Thanks again, Tommie
Hi there, Sorry for the delay at my end too- we have been away. Thank you very much for all your help and excellent customer service. We plan to buy a tent from you next!!!
Dear Lloyd. Thanks for such prompt attention, action and friendliness. Such assistance is not much in evidence nowadays. If the rest of the staff are as good as yourself then Tentastic must be an excellent company.
Yours in Sporting pursuits.
Wee Shuie McGoldrick
Hi Alexandra & Paula
Just to let you know the replacement tent arrived ! - Fantastic service. Thanks for all your help. You can always tell a good company by the way they deal with problems and i have to say you guys have been brilliant.
I just wanted to write and tell you personally how over joyed I am with the Rage Bodo tent. Within 24 hours of recieving the email to say that the item has been dispatched. It was here the following day. As for the tent it is of superb quality. I am really impressed by your service that I have decided to go for a large family tent too. And cant wait to do business again with you as you are my first choice.
Thankyou for quality and speedy service. Barbara
Just wanted to say how good your tent was, it lasted for the whole of the extremely wet!!!!! Glastonbury festival, no leaks, no falling down, no problems. Great product, will be recommending your company to my friends who camp at festivals.
Thanks, Gary (Devon)
Hi. I would just like to say what a pleasure it has been dealing with you due to your excellent products, communication and customer service. I have already recommended you to 2 of my friends who have also bought items from you and are also extremely pleased with their purchases.
I will definately be recommending you to more people should they require anything you have for sale. I hope to deal with you again soon should there be anything I need.
Best regards Darryl Laidler
hi, tent arrived, amazed at how quick it got here.
like to say thanks as now my partner can stop going on about it.
Just spend a stormy night on Dartmoor and the Rage Bergen 4 was fantastic. So i have just ordered the larger Bergen 6
Hello there, Just felt that we had to say a huge thank you for our very recent order, You delivered as promised (which is quite a rarety nowadays), and the tent is just perfect.
So again, thank you
Hi there. Just wanted to say many many thanks for the tent. I got called away on business last week, and have just picked it up from the office today. It's EXACTLY what I wanted, and you guys delivered it exactly when you said you would.
Dear tentastic, I had to write to you Thank you all so much for all your help. The secret to a great company is not how they act when everything is fine but how effectively they deal with problems. Your team especially Tania and Reece have been brilliant one of the poles broke on my tent the first time I put it up which could have happened to anyone. They responded immediately and arranged for a replacement to be put in the post even though there was a bank holiday weekend the Pole arrived today and was only posted out yesterday! As I am going camping this weekend they appreciated the urgency and rose to the occasion. Once again congratulations to you and your whole team the tent is fantastic the quality is excellent and your response to my problem has been exceptional. THANK YOU TANIA! THANK YOU REECE! THANK YOU TENTASTIC!! YOU REALLY ARE ALL TENTASTIC!! I will make sure I recommend you to all my friends.
hi there. yes ive recived the tent and am very happy with it. its been put up and all the bits are there and used for one night before the snow came. all in all im very happy with the tent and the service youve provided and will be telling other people i know about your fantastic tents.
many thanks once again, regards, hadworth..
Very happy with our 2nd purchase from Tentastic. Couldn't recommend you highly enough, thanks again.
I would like to take this opportunity to thank you for your expedient and excellent customer care.
thank you very much for your prompt response and first class customer service,i would certainly reccomend you to any friends looking to purchase a tent.thanks again.
best wishes keith